How to use the eero in bridge mode to keep your router’s advanced features

Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Read more.

For some people, a normal router works fine for their wireless needs. But if you have dead spots all around your house, you might benefit from a mesh Wi-Fi system, like the Eero. And even if you’re familiar with the Eero system, here are all the nifty things you can do with it that you may not have known about.

Use Your Other Router in Conjunction with Eero

Depending on how your internet connection is set up, you can use your main Eero unit as your only router—but if you have an advanced router you really like, or a modem/router combo you’re forced to use by your ISP, you can still use that old router. You just need to put your Eero in bridge mode.

To do so, tap on the menu button and navigate to Network Settings > Advanced Settings > DHCP & NAT and select “Bridge”. This will simply turn your Eero network into a basic mesh Wi-Fi network, while still relying on your existing router to assign IP addresses and such.

Reboot Them from Your Phone

Are Your Eeros acting up and need to give them a stern kick in the rear? Like every other router, sometimes a reboot can help. Unlike most routers, though, you don’t need to physically unplug and replug your Eero routers if they’re giving you trouble.

Thanks to the Eero app, you can reboot them right from your phone without getting off the couch. Just tap on a Eero device on the home screen and then select “Restart Eero”.

Create a Guest Wi-Fi Network

Your family and friends that come over are probably trustworthy enough that you’ll easily give them the password to your Wi-Fi network. But there’s still good reason to create a separate guest network for them, and Eero lets you do that.

All you have to do is tap on the menu button and select “Guest Access”. From there, enable it and then set up your parameters. Then, your guests will be able to access the Wi-Fi at your place, but they won’t have access to anything else that’s on your network.

Rename Devices on Your Network

By default, devices on your network will show up as jumbled nonsense in the Eero app, but you can rename these devices to things that make a bit more sense.

All you have to do is tap on where it says “XX Connected Devices” at the top of the home screen, select a device from the list, and type in a new name for the device under “Nickname”. That way, you know who’s connected when (and if someone’s connected who shouldn’t be).

Turn Off the LED Lights

Don’t like the bright LEDs on the front of each Eero unit? You can turn them off right from within the Eero app.

Just tap on an Eero unit on the home screen and then select “LED Light” on the next screen. From there, you can turn it on and off.

Control Your Eeros with Alexa

While you can’t do a whole lot with Alexa when it comes to your Eero network, it’s still pretty cool to be able to do some things using the power of your voice.

All you have to do is install the Eero Alexa skill and then you’ll be able to pause the internet, turn the LEDs on and off, and even locate your phone, depending which Eero unit it’s closest to.

Forward Ports for Remote Access

Port forwarding is available on pretty much every single router in existence, and the Eero is no exception.

There might be some applications on your computer that need some help connecting to the outside world, and this is where port forwarding comes in handy. In the Eero app, you can do it by tapping on the menu button and navigating to Network Settings > Advanced Settings > Reservations & Port Forwarding. From there, it’s really easy to forward any port you need.

Limit Internet Access to Certain Family Members

If you have kids in the house and want them on a strict internet diet, you can restrict their access to the internet using Eero’s Family Profiles feature.

Just hit the menu button and select “Family Profiles”. From there, you can create a profile for a specific household member and set time limits or scheduled times where they can access the internet.

To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. However, if you’d like to keep using your existing router, you absolutely can.

In this scenario, you will have two options for using your eeros: putting them in bridge mode or double NAT-ing them. We will go a bit more into each of these use cases below.

Bridging your eeros

The first option you have is putting your eeros into bridge mode. In this scenario, you will still get all the benefits of eeros mesh. However, you will allow your upstream router manage the connection between your network and ISP. It should also be noted that when using eeros in bridge mode, you will lose many advanced features.

If you’d like to bridge your eeros, please see this article.

Double NAT-ing your eeros

While it sounds a bit complicated, double NAT-ing your eeros is fairly simple.

If you have a separate router and modem, don’t plug your gateway eero directly into your modem, as the eero app suggests. Instead, plug your gateway eero into your existing router. From there, follow the remaining setup instructions in your eero app.

If you have a modem/router combo device, simply plug your gateway eero into the combo device and follow the setup instructions from there. In this case, you also have the option of putting your modem/router combo device into bridge mode, so it’ll only act as a modem. For more, see this article.

When double NAT-ing, be sure to use a different SSID and password for your eero network than your existing network. Running two networks with the same SSID simultaneously will lead to technical complications.

If you have any other questions, please don’t hesitate to reach out to our team. We are more than happy to help answer or address any concerns.

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Your security is incredibly important to us, and we go to great lengths to keep your network safe. We realize that you’re entrusting us with your network—and the data passing through it—and we take that responsibility seriously. Naturally, there are a number of frequently asked questions about eero network security, which are listed here. For other comments or questions, please reach out to us.

How do auto-updates keep my network safe?

Most routers are flashed with software right before they’re boxed at the factory. That means they typically don’t see another software update the entire time they live in your home. This leaves your network vulnerable and exposed to dangers on the Internet, many of which may emerge years after you install your router. Some companies allow customers to download the latest security to update their existing router, but most people don’t even know that they can do this (let alone where to start).

eero makes this easy by automatically pushing updates as they’re available. This means your network will always have the latest software, features, and security. Your Internet time should be focused on doing the things you love, not worrying about whether or not your system security is up-to-date. See our software release notes to learn more about what’s included in these updates.

What type of encryption do you use?

We make sure that the connection between eeros and the cloud is completely secure using Transport Layer Security (TLS). TLS is an industry standard security protocol—the successor to SSL—that ensures privacy between a user’s device and and their device’s connection to the Internet. It ensures that no third-party can listen to or intercept messages in transit between a server and that device.

What type of security protocol does the eero mesh use?

eero only supports WPA2 PSK AES network security, the most secure standard currently available. Additionally, eeros will only send information to our backend services, and our services will only accept information from eeros. This adds an extra layer of security and ensures data isn’t compromised while in transit.

eero doesn’t support WEP, WPA, or WPS, as these protocols are known to be insecure. This may cause some incompatibility with older hardware that only supports these protocols (such as some printers ), but we firmly believe your network security shouldn’t be compromised.

What information does eero collect?

eero mobile applications collect account information like your first name, last name, e-mail, and mobile number when you register your eeros or create an account login for the eero app. eero devices collect performance statistics, temperatures of eero devices (to make sure they don’t overheat), and other data such as MAC addresses, IP addresses, and types of connected devices. See our privacy policy for a full list.

Is my network still secure without eero Secure?

We will always make sure your eero network remains safe and secure, but with eero Secure, you can add an extra layer of security that ensures your devices and everyone under your roof remains safe online.

eero Secure is not required for an eero network to continue to receive our security updates. Without eero Secure, eeros are designed to be safe and secure. A key differentiator with eero is the fact that we have put a significant amount of time and focus on your network’s safety and security, starting with us building our own hardware and software. We frequently test the security of eero networks and even reach out to the security community to have them try and expose any holes for us to patch.

However, your safety and security online go beyond just your network. At anytime, our computers, phones, or any other device can be exposed to other online threats, including malware and unsafe content. eero Secure ensures that all the devices on your network remain protected and vigilant. This means both you and those on your network are safe from websites that may contain threats like malware, as well as protecting everyone in your home from offensive and inappropriate content.

How do you store my data online?

All data lives in eero’s Amazon Web Services computing infrastructure. AWS data centers employ state-of-the-art security measures to ensure all customer data is private and secure. A more detailed look at Amazon’s security infrastructure can be found here .

There’s a high frequency of check-ins between the eero cloud and your network, about every 10 seconds. But very little information is exchanged—only diagnostic info that explains how the links between eeros are doing, which allows us to continually improve all eero networks. You can think of it as a remote network engineer working to ensure your network is properly configured at all times.

Does eero have its own firewall?

Yes. eero runs its own firewall; you don’t have to run one separately.

How does eero’s firewall protect my data?

eero’s firewall protects your information by creating a barrier between the Internet and your home’s WiFi network—only data associated with a known active connection is allowed to enter onto your network.

It’s important to note that configuring settings like UPnP and port forwarding—features supported by eero—potentially opens your network to vulnerabilities, since by doing so you’re allowing devices to bypass the firewall and have an open connection to the Internet.

For more information on eero and security, visit this blog post .

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Why bridge your eeros?

By putting your eero network into bridge mode you can continue managing your network through your existing router. While we don’t generally recommend this approach, as you will lose some advanced features of eero, it is necessary for customers with certain network configurations. If you have a modem/router combo device, we recommend putting that device into bridge mode.

Putting an eero in bridge mode will turn off its network services but allows the eeros to continue providing WiFi access. Please bear in mind that you will not be able to manage your network’s advanced features through the eero app with your eeros in bridge mode. Additionally, bridge mode requires that one eero remain wired into the network via Ethernet.

There are a handful of scenarios when bridging your eeros is required:

• Your provider is AT&T U-Verse, which provides WiFi/DHCP
• Your provider requires PPPoE
• Your ISP requires a specific MAC address matching their provided equipment

How to bridge your eeros

1. Create your eero network: Follow the setup flow in the eero app.
   • Note: If your network configuration necessitates bridge mode to function, you’ll have to first set up your eero network by double NATing. Read our full instructions on how to do so here .
2. Bridge your eeros by following the instructions below:

• Open the eero app and tap Settings (bottom right corner)
• Tap Advanced
• Tap DHCP & NAT
• Switch your selection from Automatic (recommended) to Bridge or Manual (for those running static IP)
• Tap the Save button in the top right corner

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Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Read more.

The Eero Wi-Fi system is meant to replace your current router, but if your current router has advanced features you rely on, you can put the Eero in bridge mode—thus allowing you use of your normal router, while still getting Eero’s great mesh Wi-Fi coverage.

Depending on how your network is set up, you could come across some conflicts where the two are butting heads. If that’s the case, putting one or the other in bridge mode can solve those problems.

You can put your main router in bridge mode instead of the Eero, which will simply push your internet connection right through the router and let Eero handle everything on your network, but some users may still want to continue to use their router’s features and settings instead of having to rely on the Eero, especially since the Eero app doesn’t offer a whole lot in the way of advanced features. In that case, putting the Eero in bridge mode is the best option.

How to Put the Eero into Bridge Mode

When you put your Eero into bridge mode, you still keep the separate mesh Wi-Fi network that’s set up on it, but most of the features are turned off, including the ability to restrict internet access to specific family members, as well as setting up port forwarding and messing with other advanced features.

In bridge mode, your Eeros act like nothing more than an mesh extenders for your current network.

To enable bridge mode, start by opening up the Eero app on your phone and tapping on the menu button in the top-right corner of the screen.

Select “Network Settings”.

Tap on “Advanced Settings” at the bottom.

Select “DHCP & NAT”.

Your Eero system will need to reboot, but once it restarts it will be in bridge mode and all network duties will be handled by your current router.

From now on, your Eero system will simply just provide you with a basic mesh Wi-Fi network that you can connect to, but you’ll still have your current router if you ever want to change around any advanced network settings.

Also keep in mind that your Eero will still broadcast a Wi-Fi network separate from your main router’s Wi-Fi network, so be sure to disable your router’s wireless signal to avoid any interference. You want your old router to essentially act as a wired router—not a wireless one. The Eero will handle all the wireless stuff for you.

If your modem has a built-in router, we recommend that you put its routing functionality into bridge mode to make the best use of your eero(s). By putting your modem/router combo device into bridge mode, you are essentially turning off its WiFi capabilities and passing its Internet connection through to your eero. This step ensures your eero system can work its magic and you can take full advantage of its many advanced features.

Instructions for putting your modem/router combo device in bridge mode will vary widely by ISP and device. We’ve included links to the help articles provided by some of the larger ISPs, but if you can’t figure out how to put your device into bridge mode, we recommend giving your ISP a call.

Before you put your modem/router combo in bridge mode, set up your eero network. Once your network is set up, follow these instructions:

1. Find a device connected to your existing — non-eero — WiFi network. Open a web browser and go to the web interface of your modem/router combo device. You can usually find the link from your ISP’s webpage.
2. Log in and provide your username and password.
3. From this interface, you should find the option to enable bridge mode. After the changes have been saved and applied, your modem/router combo should automatically reboot. If not, you’ll have to reboot it manually. You can do this by hitting the power button on and off or simply unplugging and replugging your device back in. Once it reboots, your device should function solely as a modem.
4. If for any reason, putting your modem/router combo into bridge mode causes problems, you should contact your ISP. They can usually enable bridge mode for you, or have a customer service representative walk you through the steps.
5. Once your combo device is in bridge mode, you should disconnect all devices from its LAN ports. The LAN ports are labeled, and there’s usually four of them on any combo device.
6. After all your devices have been disconnected from your combo device, connect your gateway eero to LAN port 1, then power up that eero. If your eero network were set up before enabling bridge mode, your other eeros wouldn’t be affected by the change.
7. If you need to reconnect devices that were once connected to your modem/router combo, you’ll need a Gigabit switch. Connect the switch to the open Ethernet port on your gateway eero, and then connect as many devices as you’d like to the ports on your switch. Note: For you network to function properly, make sure you don’t connect a switch between your modem and gateway eero. Connect your eero directly to the modem before connecting a switch to your eero (we’ve got more details on how to connect a switch here).
8. To re-connect certain devices to your eero network, you might need to forget your wireless network on your device and add it again. We’ve got tips on how to do this here .

Here are a few instructional links provided by some of the major ISPs:

There are some notable exceptions to the general instructions we provided above. If your device doesn’t offer bridge mode, you should turn off WiFi on the equipment provided to you by your ISP and put your eeros in bridge mode. You can read more about how to bridge your eeros—and the situations in which this configuration is necessary—here.

If you need any help putting your modem/router combo into bridge mode, feel free to give us a call.

Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Read more.

For some people, a normal router works fine for their wireless needs. But if you have dead spots all around your house, you might benefit from a mesh Wi-Fi system, like the Eero. And even if you’re familiar with the Eero system, here are all the nifty things you can do with it that you may not have known about.

Use Your Other Router in Conjunction with Eero

Depending on how your internet connection is set up, you can use your main Eero unit as your only router—but if you have an advanced router you really like, or a modem/router combo you’re forced to use by your ISP, you can still use that old router. You just need to put your Eero in bridge mode.

To do so, tap on the menu button and navigate to Network Settings > Advanced Settings > DHCP & NAT and select “Bridge”. This will simply turn your Eero network into a basic mesh Wi-Fi network, while still relying on your existing router to assign IP addresses and such.

Reboot Them from Your Phone

Are Your Eeros acting up and need to give them a stern kick in the rear? Like every other router, sometimes a reboot can help. Unlike most routers, though, you don’t need to physically unplug and replug your Eero routers if they’re giving you trouble.

Thanks to the Eero app, you can reboot them right from your phone without getting off the couch. Just tap on a Eero device on the home screen and then select “Restart Eero”.

Create a Guest Wi-Fi Network

Your family and friends that come over are probably trustworthy enough that you’ll easily give them the password to your Wi-Fi network. But there’s still good reason to create a separate guest network for them, and Eero lets you do that.

All you have to do is tap on the menu button and select “Guest Access”. From there, enable it and then set up your parameters. Then, your guests will be able to access the Wi-Fi at your place, but they won’t have access to anything else that’s on your network.

Rename Devices on Your Network

By default, devices on your network will show up as jumbled nonsense in the Eero app, but you can rename these devices to things that make a bit more sense.

All you have to do is tap on where it says “XX Connected Devices” at the top of the home screen, select a device from the list, and type in a new name for the device under “Nickname”. That way, you know who’s connected when (and if someone’s connected who shouldn’t be).

Turn Off the LED Lights

Don’t like the bright LEDs on the front of each Eero unit? You can turn them off right from within the Eero app.

Just tap on an Eero unit on the home screen and then select “LED Light” on the next screen. From there, you can turn it on and off.

Control Your Eeros with Alexa

While you can’t do a whole lot with Alexa when it comes to your Eero network, it’s still pretty cool to be able to do some things using the power of your voice.

All you have to do is install the Eero Alexa skill and then you’ll be able to pause the internet, turn the LEDs on and off, and even locate your phone, depending which Eero unit it’s closest to.

Forward Ports for Remote Access

Port forwarding is available on pretty much every single router in existence, and the Eero is no exception.

There might be some applications on your computer that need some help connecting to the outside world, and this is where port forwarding comes in handy. In the Eero app, you can do it by tapping on the menu button and navigating to Network Settings > Advanced Settings > Reservations & Port Forwarding. From there, it’s really easy to forward any port you need.

Limit Internet Access to Certain Family Members

If you have kids in the house and want them on a strict internet diet, you can restrict their access to the internet using Eero’s Family Profiles feature.

Just hit the menu button and select “Family Profiles”. From there, you can create a profile for a specific household member and set time limits or scheduled times where they can access the internet.

Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Read more.

If your home’s Wi-Fi network has dead spots, or doesn’t reach across your entire house, then you might have recently considered getting a mesh Wi-Fi system. They’ve skyrocketed in popularity, but what exactly is mesh Wi-Fi and how is it different than a traditional Wi-Fi extender?

What Is Mesh Wi-Fi?

Wi-Fi extenders have long been a popular option when it came to solving Wi-Fi dead spots in homes, but with the introduction of mesh Wi-Fi systems over the last couple of years, many casual users have been eyeing these new systems instead, mostly due to how easy they are to set up and use.

Mesh Wi-Fi systems consist of two or more router-like devices that work together in order to blanket your house in Wi-Fi. Think of it as a system of multiple Wi-Fi extenders, but one that’s much easier to set up—and doesn’t require multiple network names or any other quirks that some extenders have. All it takes is plugging in the units and following some simple steps in the accompanying app. Once it’s all set up, managing your network is also really easy, as most of the advanced, complicated features are out of the user’s way and the big features that people want are easily accessible and simple to use.

Mesh networking has been around for a while now, but Eero was the first company to introduce a home mesh Wi-Fi system in the form that’s becoming popular today, and since then many companies have joined in on the fun, including networking giants like Netgear and Linksys.

How Is Mesh Wi-Fi Different Than Using an Extender?

One facet that many people don’t realize about mesh Wi-Fi systems is that they’re meant to replace your current router, rather than work alongside it. So while Wi-Fi extenders simply boost your main router’s Wi-Fi signal, mesh Wi-Fi systems actually create a whole new Wi-Fi network, separate from your current router’s Wi-Fi.

Plus, if you ever need to manage your mesh Wi-Fi network, you can do so through a simple smartphone app, rather than through your router’s complicated admin page. It makes it a lot easier to change settings and see a glimpse of your network overall.

Mesh networking also allows these multiple router-esque units to communicate with one another in any sequence they wish. Traditional Wi-Fi extenders can only communicate with your main router, and if you set up multiple Wi-Fi extenders, they usually can’t communicate with each other. However, mesh Wi-Fi units can talk to whichever unit they want in order to provide the best coverage possible to all of your devices, which is a huge benefit.

For example, if you set up the first and second mesh unit in your house, you don’t have to worry about placing the third unit close to the first unit, since it can simply just get the signal from the second unit that you set up, allowing you to create a much larger range than you could with Wi-Fi extenders. Think of it as a relay race where runners hand off the baton to the next runner in order to advance down the track—mesh Wi-Fi systems work the same way.

Furthermore, if you were to open up a Wi-Fi analyzing app, you would notice that your mesh Wi-Fi network is actually transmitting separate Wi-Fi networks, one for each unit that you have set up. This is how traditional Wi-Fi extenders work as well, but with those you would often have to switch between networks manually (between Network and Network_EXT, for example). However, a mesh Wi-Fi network still acts as a single network, so your devices will switch between mesh units automatically.

That said, some Wi-Fi extenders can do this as well (like the D-Link DAP-1520 linked above), but they still have a glaring downside: Since they use Wi-Fi to communicate with your router and your devices, it adds more stress to the Wi-Fi extender, resulting in slower speeds.

However, mesh networking devices like the Eero have multiple radios within each unit, so one radio can handle talking to other mesh units, and the other can be used to talk to your devices, effectively spreading out the responsibilities to avoid a bottleneck. So not only can you get a better Wi-Fi signal, but you also get the fastest speeds throughout your whole house without degradation.

The Downsides of Mesh Wi-Fi Systems

Mesh Wi-Fi seems like the second coming, and overall we’ve had great experiences with them. But there are definitely a couple of downsides that users should know about.

First off, mesh Wi-Fi systems can be much more expensive than what it would cost to use traditional Wi-Fi extenders. A set of three Eero units typically costs $500, and you can get additional single units for $200 each.

You can certainly spend that much on a traditional router and some Wi-Fi extenders, but for the most part, if you’re capable of diving deep into the router settings to set up Wi-Fi extenders around your house, you can easily do it for less than $300 with decent networking gear. If you’re not that savvy with networking products, the extra cost of a mesh Wi-Fi system is completely worth it if it will save you from headaches and frustrations down the road.

Secondly, most mesh systems do not have all the advanced features that most normal routers offer. Granted, some mesh systems come with their own set of cool features, like guest mode, restricted access, and parental controls, although Luma’s content filtering isn’t all that great.

There’s a workaround to this, though: You can keep your current router and plug your mesh Wi-Fi system into an open ethernet port on the router itself, and put the mesh devices into bridge mode so it simply acts as a slightly-better system of Wi-Fi extenders.

In the end, mesh Wi-Fi isn’t for everyone. Advanced users who like to tinker with their network and enjoy having complete control probably wouldn’t want something like this, but your friends and family that aren’t super tech-savvy—and live in a house with a lot of dead spots—can easily benefit from mesh Wi-Fi’s easy setup and full-house coverage.

I need some help, y’all. Just got my eero 6 and am pretty happy with it so far. However, I had to do some funky things to get it to work. and not everything is working the way I need just yet.

To avoid putting my eero into bridge mode, I have turned off the wireless radios on my CenturyLink combo modem/router. Others have suggested a similar setup in other posts, but I am trying to figure out where to put my switch (I read the article on using a switch already, but this won’t work).

My setup: I have an Actiontec C3000A combo modem/router. As I mentioned above, the wifi is off. The only device connected to it is my Netgear switch. I use a switch so I can hardwire my NAS, TV and game system directly to the router. The devices connected to my switch all are in the 192.168.1.x pool on subnet 255.255.255.0.

I have my eero also connected to the switch (so it has an external IP address of 192.168.1.5 which it gets from the router). The gateway eero IP address is 192.168.4.1 (with all wireless devices taking an address from this pool. 192.168.4.x on subnet 255.255.252.0).

Unfortunately, now computers connected wirelessly do not see my NAS on the switch. I can, however, open the web UI for my NAS from wireless devices, though. How do I fix this so that my NAS (and other computers) can be accessed across these subnets? Port forwarding? Reservation? Where do I fix this? At the router? the switch? or the eero? DMZ hosting didn’t seem to do anything for me that wasn’t already working. So confused.

I can’t hook up the switch to my eero first due to my switch being in the basement closet and the eero being on the main floor of the house (connect via ethernet).

I’m guessing this is a simple networking problem with a simple solution, but I’m not super familiar with network setups. Any help would be appreciated!

• Eero 6 with two repeaters
• Actiontec C3000A combo modem/router from CenturyLink
• Netgear GS108T networking switch
• Synology 718+
• I’m using an Apple MacMini

• ImpendingDoon
• ImpendingDoon
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>5 mths ago
• Discussion Topics
• Reported – view

Could I turn off the DHCP server on the modem? Would eero then take over DHCP duties even though it’s behind the switch (which is behind the modem)? I imagine being on different subnets could be the problem. Could I put half of the DHCP reservations on the modem (192.168.1.1 – .50) and the other half on the eero (.51 – 254)? same DNS and subnet settings? I’m talking out of my left ear here, I know.

• James eero employee
• eero_support
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>5 mths ago
• 1
• Discussion Topics
• Reported – view

The problem that you’re running into here is that your devices are on two different networks. The easiest solution to this is to place your eero network into bridge mode. If you go with bridging your eero network then all devices connected to your eero SSID will be assigned IP addresses from the upstream network allowing them to view your NAS and other devices as they will then be on the same network. However, you will lose access to a lot of the tools that eero has to offer by doing this. So if you are using eero features and tools for your network you will want to look at alternate options.

If you are unable or do not want to bridge your eero network you can look into setting up port forwarding on your upstream router to grant access to devices trying to reach your NAS and other devices and I would suggest reaching out to your ISP or the MRC’s manufacturer to find out how to set that up on their system.

Let me know if you have any questions,

• ImpendingDoon
• ImpendingDoon
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>5 mths ago
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Thanks for your reply, James. Have been playing with port forwarding on modem, but have not had much luck.

So my eero has 192.168.1.5 assigned to it at the switch by the modem. my eero has a different network and subnet set up (192.168.4.1 on 255.255.252.0). At the modem, I have added 192.168.1.5 on port 80, thinking that all wireless devices coming “through” my eero will pop into my hardwired network on that IP address. Unfortunately, that isn’t working.

Maybe you have some thoughts on what I am doing wrong?

• James eero employee
• eero_support
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>5 mths ago
• Discussion Topics
• Reported – view

I checked in with one of our support leads and he says you should be able to access it if you use the IP Address that the NAS is assigned since the devices are downstream from the NAS’s network. I wanted to verify, are you able to access the NAS with the IP Address? I know in windows you can setup access to devices using the IP address and it will show up in the “Network” section.

• mikegoldnj
• mikegoldnj
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>4 mths ago
• Discussion Topics
• Reported – view

I have my Eero Pro connected directly to my modem (mine is only a modem with no built in router but I believe if you shut down the modem/router wireless and DHCP it should be the same) and then the Eero connected to switch. I then have my Synology NAS, printer, Ooma, and another switch (PoE) connected via Ethernet to that first Netgear switch.

• thatsthequy
• Enthusiast
• thatsthequy
• $0 ” data-fmt=”MMM D, YYYY · h:mm a” data-tip-class=”infodate”>4 mths ago
• Discussion Topics
• Reported – view

Looks like you can’t bridge that modem. You’ve already disabled Wi-Fi, thats good. Next put the gateway eero IP in the DMZ ().

Then make sure the topology is C3000A>eero gateway>switch>clients and other wired eeros (if any). This might mean putting one eero node in an inopportune location, or running a second ethernet cable to the desired node location. This will result in all clients being on the eero subnet and unlikely impacted by the double-NAT situation if you can get the DMZ working.